Security Guards
At KB Facilites Management Group, we understand that, for you to be free to focus on your own business, you need the assurance of a reliable, value for money service provider who will provide guarding services in a way that meets your needs on time, every time. Our promise to you is that we’re there so you can do what you do best.
We employ a large team of professional security officers, all of whom are licensed and extensively trained in all aspects of legal, regulatory and procedural security operations. Our personnel pride themselves on, not only their operational capabilities, but also on their ability to always present themselves in a courteous and professional manner, regardless of the situation.
Our Security Guards are often the first person that visitors see when entering client’s premises and that their image and professionalism, reflects on the client’s business. We are committed to strengthening our core foundations by employing the most experienced, reliable and dedicated security personnel. Our recruitment process is an important factor in ensuring that we are securing our future success. It gives us the ability create a dedicated team of staff with professional values that are aligned to those of our company.
All our Security Guards are required to hold current security agent licenses and undergo stringent screening and training requirements. Details of expiration dates of licences, clearances, site inductions and other applicable qualifications are entered into our rostering system, which does not allow for a Security Guard who does not have the correct and current licences, clearances and site-specific qualifications to be rostered to a shift.
We have developed and implemented our own company specific alarm reporting software, Titanium Real-Time Reporting Portal, a 100% web-based solution and has resulted in industry leading improvements in the way occurrences and incidents are actioned and reported to clients.
The Portal enables the reporting Security Guard to email incident reports and alarm response outcomes to clients in real-time within seconds of an encounter. This efficiency in reporting has resulted in improved security outcomes and enhanced direct communication between the reporting officer and the clients’ that they are protecting.
When Security Guards are assigned to a site, our third party certified quality management system ensures that they receive additional security training specific to the site they are protecting. With regular, ongoing training through our preferred security training provider, our Security Guards excel in all aspects of security operations including security related laws and regulations.
We understand that clients require security personnel for very important reasons and that it is vital that the we provide exceptional security personnel to meet our client’s expectations. Our dedicated Security Guard Division has vast experience in many different aspects of guarding, across many different types of organisations and industry sectors, such as:
- Retail
- Education
- Financial
- Recreation
- Construction
- Industrial
- Commercial
- Medical
- Aged Care
- Defence
- Local, State & Federal Government, and;
As a member of the Defence Industry Security Program (DISP), we are one of only a few security companies that can sponsor and provide Defence cleared personnel.
Our customer serviced focused Security Guards can also act as your concierge – if you require a friendly, yet strong presence to be the face of your business, whilst simultaneously protecting the physical security of your property, assets, staff and guests, our Security Guards are the perfect solution. Our Security Guards will not only maintain a strong physical presence to deter and detect criminal activity, they can also:
- Greet guests and staff and assisting with any enquiries
- Monitor the arrival of staff/ guests and ensure the safety and security of the building
- Provide security outside of the building and notify the proper authorities if staff/ guest safety is of concern
- Respond to emergencies such as fire alarms or first aid request, maintaining order and assisting staff/ guests to follow proper procedures to ensure safety
- Answer the telephone and assist with queries where possible
- Signing in of guests/ staff and contractors